Technical assistance – unique remote service
Experts in our field of discipline
We guarantee reliable technical assistance
Experts at work. Each day our technicians hit the road to set up, service or repair customers’ installations. Receiving ongoing in-service training means they are highly skilled and adept at all systems used as well as certified to perform work at height.
Systematic follow-up. Each intervention ranging from maintenance, repairs, component replacements all the way up to program adjustments are recorded in our technical database.
Constant developments and optimisation. Our in-house research department is constantly working to develop new systems and ways to improve current systems.
Unique back-office system. As the systems used are connected to the internet, our technicians are able provide remote assistance, e.g. with program changes . In addition our system allows for your installation to be monitored 24/7. You are automatically sent a notification in case of technical defect. Our technicians are able to carry out specific repairs remotely, which saves on costs for you.
Technical assistance in practice
Systematic follow-up
Each intervention ranging from maintenance, repairs, component replacements all the way up to program adjustments are recorded in our technical database. As a manufacturer, we guarantee long-term availability of original replacement parts for all Clock-o-matic products.
- +20 year availability of replacement parts
- technical database
- your installation is in safe hands with Clock-o-matic
- maintenance operations instantly detect and correct minor defects and non-conformities
Experts at work
Each day our technicians hit the road to set up, service or repair customers’ installations. Receiving ongoing in-service training means they are highly skilled and adept at all systems used as well as certified to perform work at height.
- highly trained technicians are on hand to provide every technical assistance and information
- our technicians have an in-depth command of all of our systems, new and old
- each technician holds an industrial rope techniques certificate
- ongoing in-service training
Unique back-office system
As the systems used are connected to the internet, our technicians are able provide remote assistance, e.g. with program changes . In addition our unique back-office system allows for your installation to be monitored 24/7. You are automatically sent a notification in case of technical defect. Our technicians are able to carry out specific repairs remotely, which saves on costs for you.
- monitoring and remote assistance
- automatic notifications of technical defects
- our latest systems are internet-connected
At your service around the clock
Unburdening
You want to be completely unburdened when it comes to the innovative management, maintenance and repairs of your monumental clocks, bells and tower clocks.
Global player
You want a global player that operates in 50 countries on 5 continents.
Since 1949
You want a partner with over 70 years’ experience and an extensive network of the best technicians across the entire world.
“Time is the soul of this world”
Tradition meets technologie
Clock-o-matic – since 1949 – the ultimate reference worldwide
Innovation
Our in-house research department is constantly working on the development of new and ways to improve the current systems.
Quality
Development and manufacturing of all high-quality and certified products in our own workshops.
Involvement
We like to provide our expertise and input when it comes to the design and implementation of the forward-thinking concretisation of your religious heritage. You can count on a personal approach.
International
The best installation companies in our field of expertise and the most high-performance bell foundries worldwide use Clock-o-matic’s systems and products.
We are happy to assist!
Got a question about your monumental clocks, ringing bells or buildings?
On the look-out for the best installation companies in any particular area or country?